Privacy Policy

Vinayaka Hospital is committed to protecting the privacy of our patients and visitors. This policy outlines how we collect, use, and safeguard your personal data.

1. Information We Collect

• Name, contact number, and email address via contact/appointment forms
  
  
• Health-related information voluntarily shared during online consultations
  
  
• IP address and browsing data for analytics purposes

2. Use of Information
   We use your information to:

• Schedule appointments and provide care
  
  
• Respond to your inquiries
  
  
• Improve our website’s functionality
  
  
• Send updates or health reminders (only with your consent)
  
  

3. Data Protection
   All personal data is stored securely and accessible only by authorized personnel. We adhere to standard medical data privacy protocols under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
   
   
4. Cookies
   We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.
   
   
5. Sharing of Information
   We do not sell, rent, or share your data with third parties unless:

• Required by law
  
  
• Necessary for medical treatment/referrals with your consent

6. Patient Rights
   You may request to review, correct, or delete your personal data by contacting us:
   Email:vinayakahospital0291@gmail.com
   Phone: +91 7610900421,  +91 9468569933
   
   
   
7. Refund Policy
   Vinayaka Hospital strives to provide quality healthcare and transparent billing. In the event of advance payments for services or consultations:

• Cancellations made 24 hours in advance are eligible for a full refund.
  
  
• No-show or same-day cancellations may incur partial or no refund, depending on the case.
  
  
• Refunds for cancelled procedures or appointments will be processed within 7 working days to the original mode of payment.
  
  
• Any disputes regarding billing or refunds can be addressed by contacting our billing department at vinayakahospital0291@gmail.com or .
  
  

8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the effective date.